Shipping policy
Shipping & delivery
| Country | Delivery method | Price | Delivery time |
|---|---|---|---|
| Slovakia | Standard delivery | €3.99 | 2–4 working days |
| Slovakia | Express delivery | €6.99 | 1–2 working days |
| Czechia | International delivery | €16.00 | usually 5–10 working days |
Prices are final. You will see the exact delivery price at checkout before placing your order. Delivery times are indicative and run from the order confirmation (conclusion of the contract); we will deliver the goods no later than 30 days after the contract is concluded.
Where we deliver
To Slovakia and to these countries: Czechia. We currently do not deliver to other countries.
After dispatch
Once your parcel is on its way, we will send you an e-mail – with a tracking link if the carrier provides one. Please check the packaging on delivery. If it is damaged, you can refuse the parcel or have the damage recorded by the carrier.
Uncollected parcels
If a parcel is not collected, we will get in touch to agree on the next steps. More in Article 5 of our Terms and Conditions. Returns are described on the Returns & complaints page.